Q. What is so special about a Marantec garage door openers?
A. 1. They are very quiet and reliable. When designing our openers we eliminated the loud rumbling noise you hear with traditional garage door openers. Our openers are truely smooth and quiet.

2. QUALITY - Marantec garage door openers are designed in Germany and assembled in the USA.

3. POWER - With up to 1000 Newton's of power, our openers can lift the heaviest carriage house doors.

4. CONVENIENCE - Plenty of accessories including the Photo Eye Safety System, Wireless Keyless Entry System, LOCMATIC Security System, Battery Backup Systems and a choice of 2-, 3- and 4-channel remote controls.

5. WARRANTY - Many of our products offer a Lifetime Parts warranty. See "Products" section for details.

www.marantecamerica.com/site07v2/prod_mainRes.html

6. EXPERTISE - Local dealers and installers, experts who understand your needs.

Dealer FAQ Coming Soon

Q. I need a User Guide, where can I get one?
A. Click on our "Document Archive" link below.

www.marantecamerica.com/site07v2/support_docs.html

Q. How do I use the emergency release cord?
A. To disengage the trolley pull the emergency release cord (red cord with knob) straight down, then pull towards the garage door to disengage.

Q. How do I program my keypad?
A. Click on our "Document Archive" link below for an instruction sheet

www.marantecamerica.com/site07v2/pdfs/Wireless_keyless_Instruction.pdf

Q. How do I change the 4 digit pin in my Wireless Keyless Entry System?
A. Find the instruction manual on the following link, download it and see instructions under “Changing the PIN”.

www.marantecamerica.com/site07v2/support_docs.html

Q. How do I use the 1234 code in the wireless keypad?
A. For factory testing purposes only, will not operate unless manually stored.

Q. I need a programming cable, how can I get one?
A. We can send you one free of charge, if you send us the model number of the cable pin you need along with a self-addressed stamped envelope to:

Marantec America Corporation
Cable Request
5705 Centerpoint Court
Gurnee, IL 60031

You can reference model number at the page listed below:

www.marantecamerica.com/site07v2/buyacc_main.html

Q. How many doors can I open with my wireless keypad?
A. The keypad will hold up to 3 different codes to open 3 different doors. You can also store up to 3 different codes to open 1 door.

Q. What does your warranty cover?
A. Our warranty covers parts only in the motor and rail.